Shipping policy

Thank you for shopping with 'Lively'. We aim to make your shopping experience as convenient and cohesive as possible. Please read our shipping policy carefully to understand how we handle the shipment of your orders.

Processing Time
- Orders are typically processed and shipped within 1-2 business days after payment confirmation.
- During peak seasons or promotional periods, processing times may be slightly longer, but we always strive to get your order out as quickly as possible.

Shipping Methods
- We offer several shipping options to accommodate your needs, including standard shipping, expedited shipping, and international shipping.
- The shipping cost and estimated delivery time vary depending on the shipping method selected and the destination of the package.
- You can choose your preferred shipping method during the checkout process.

Shipping Rates
- Shipping rates are calculated based on the weight of the package, the shipping method selected, and the destination address.
- We offer free standard shipping on orders over a certain dollar amount (if applicable), within the contiguous United States.

Tracking Information
- Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
- You can use this tracking information to monitor the status and location of your package.

Delivery Time
- Estimated delivery times vary depending on the shipping method selected and the destination address.
- Please note that delivery times provided are estimates and not guaranteed. Delays may occur due to unforeseen circumstances such as weather conditions or carrier issues.

International Shipping
- We offer international shipping to select countries outside the United States.
- International shipping rates and delivery times vary depending on the destination country and shipping method selected.
- Please note that international orders may be subject to customs clearance procedures, which can cause delays beyond our control. Any customs fees or import duties are the responsibility of the recipient.

Shipping Restrictions
- We currently do not ship to P.O. boxes or APO/FPO addresses.
- Some items may be restricted from shipping to certain locations due to legal or logistical reasons. Please check the product page for any shipping restrictions.

Order Changes and Cancellations
- Once an order has been placed, changes or cancellations may not be possible due to our fast processing times. Please contact us immediately if you need to make any changes to your order, and we will do our best to accommodate your request.

Lost or Damaged Packages
- In the rare event that your package is lost or damaged in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order as soon as possible.

Contact Us
- If you have any questions or concerns about our shipping policy, please don't hesitate to contact our customer service team. We are here to help!

Thank you for choosing 'LIVELY'.